The Chief Executive at Alphabet, Sundar Pichai, has cautioned the public against placing unquestioned confidence in artificial intelligence tools, insisting that the rapidly evolving technology is still “prone to errors.”
Speaking in an exclusive interview with the BBC, the Google parent-company boss stressed that while AI has become increasingly powerful, users must apply discretion and avoid taking every output at face value.
Pichai explained that AI models, including those developed by Google, sometimes generate inaccurate responses, making it essential for people to rely on a broader ecosystem of information sources.
“This is why people also use Google Search,” he said. “We have other products that are more grounded in providing accurate information.”
According to him, AI can be extremely useful for creative tasks, but users must understand its limits. “You have to learn to use these tools for what they’re good at, and not blindly trust everything they say,” he added.
Despite Google’s efforts to display disclaimers across its AI services, the tech giant continues to face criticism over occasional errors, including the widely mocked inaccuracies that surfaced during the rollout of its AI Overviews feature.
Experts have long warned about the tendency of generative AI platforms, particularly chatbots to produce misleading or wholly false information, reinforcing Pichai’s call for cautious and informed use.
Pichai emphasised that Google remains committed to improving accuracy but noted that current AI systems are not flawless: “We take pride in the amount of work we put in, but state-of-the-art AI technology is still prone to some errors,” he said.
It was stressed that Ai is prone to churning out fake, inaccurate information, so, one has got to be careful.
